Last updated: October 17, 2025
Hey there. Look, we get it - privacy policies can be a real snooze-fest. But here's the thing: your trust means everything to us.
We've been designing spaces around Toronto since way back, and we treat your personal info with the same care we'd give to restoring a century-old heritage building. This policy breaks down what we collect, why we need it, and how we're keeping it safe. No legal mumbo-jumbo here - just straight talk about how we handle your data.
When you reach out to us or use our website, we're gonna need some basics. Nothing weird, promise.
We're not in the business of hoarding data for kicks. Everything we collect serves a purpose:
Responding to inquiries, setting up consultations, sending project updates. The bread and butter of what we do.
Creating designs, managing projects, coordinating with contractors - all the architectural work we've contracted to do.
Figuring out which pages folks actually read, what's confusing, what needs work. Making the site better for everyone.
Meeting Canadian privacy laws, keeping records for contracts and permits. The boring but necessary stuff.
We're not selling your email to spam marketers or anything shady like that. Here's the real deal on sharing:
What we DON'T do: Sell your data to third parties, share it with random marketing companies, or use it for anything beyond what we've outlined here. That's a hard line for us.
Security isn't just an IT checkbox for us - it's baked into how we operate. Here's what we're doing:
SSL encryption for the website, encrypted cloud storage for project files. Your data's scrambled in transit and at rest.
Limited access based on who actually needs what. Multi-factor authentication for all team accounts.
Software patches, security audits, backup protocols. We stay on top of the latest best practices.
That said, no system's 100% bulletproof. We're doing our absolute best, but if you're sending sensitive stuff, maybe call us directly at (647) 892-5431 instead of emailing.
We're not digital pack rats, but we can't delete everything right away either. Here's our retention approach:
Want us to delete your info sooner? Just ask - we'll do what we can within legal and contractual limits.
Alright, let's talk cookies. Not the kind from that bakery on Queen Street - the digital kind.
| Cookie Type | What They Do | Can You Block Them? |
|---|---|---|
| Essential | Keep the site functioning, remember your session, basic security stuff | Nope - site won't work without them |
| Analytics | Track what pages get visited, how long folks stick around, what's popular | Yeah, through your browser settings |
| Preference | Remember your settings, language choices, that sort of thing | You can, but you'll need to reset preferences each visit |
Most browsers let you control cookies through settings. Just know that blocking everything might make the site a bit clunky to use.
Under Canadian privacy law (PIPEDA specifically), you've got some solid rights when it comes to your personal info:
Wanna know what info we've got on you? Just ask. We'll give you a copy within 30 days.
Spot something wrong? We'll fix it. Wrong address, outdated phone number - let us know and we'll update our records.
Want us to delete your info? We'll do it, except for stuff we legally need to keep (like completed project records).
Don't want marketing emails? No hard feelings - there's an unsubscribe link in every message.
Think we're not handling your data right? Contact the Office of the Privacy Commissioner of Canada. Seriously - that's what they're there for.
To exercise any of these rights, shoot us an email at studio@quinthalveronix.info or call (647) 892-5431. We'll get back to you within a couple business days.
Our website might link out to other sites - supplier portfolios, sustainability certification bodies, professional associations, that kind of thing. Once you click through to their sites, our privacy policy doesn't apply anymore.
We try to only link to reputable organizations, but we can't control their privacy practices. Take a sec to read their policies if you're sharing any personal info over there.
Services we use that might collect data:
All of these are industry-standard, secure services. But again - they've got their own privacy policies worth checking out.
Privacy laws change, technology evolves, and our practices might need updating. If we make any significant changes to this policy, we'll let you know by:
For minor tweaks (fixing typos, clarifying wording), we'll just update the date. For anything major that affects how we handle your data, we'll make sure you know about it.
We recommend checking back here every now and then, especially if you're in the middle of a project with us.
Privacy policies can be confusing, even when we try to write them in plain language. If something's not clear, or you've got specific concerns about how we're handling your information, don't hesitate to reach out.
We're here Monday through Friday, 9am to 5pm EST
Phone
Office
275 King Street West, Suite 402
Toronto, ON M5V 1J2
For formal privacy complaints or concerns that we haven't resolved to your satisfaction, you can contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or through their website at priv.gc.ca